The first stage in data processing is data retrieval, a key component in the client onboarding process. Complete and accurate data files result in the recovery of full awards. A client may have access to transactional records in-house, but other times, it will be necessary to contact prime brokers or other clearing agents for data files. Because of our long-standing working relationships with prime brokers, fund administrators, custodians and other clearing agents, we can retrieve data files efficiently and in a timely manner. Because our contacts in these firms are familiar with the fields and formats sought in the data request, we can overcome obstacles such as recovering data from former prime brokers.
To assure that the data retrieval process runs smoothly, Battea assigns to each new client an Account Manager, who:
- Coordinates data retrieval
- Tracks the progress of the requests
- Reviews sample files for more efficient data loading
- Communicates developments to the client in the data retrieval and loading process.